Privacy Policy

When you create an account and use 24/7 Fit, we collect the personal data needed to operate your coaching experience.

• Account informationYour name, email address, and authentication details used to sign you in securely.
• Fitness profileYour goals, experience level, available equipment, schedule, physical metrics, and any injuries or limitations you choose to share.
• Workout activityGenerated training plans, completed workouts, exercise logs, set weights, streaks, and progress data.
• Coach messagesMessages you send to the AI coach, including fitness questions, notes, feedback, and any personal details you include.
• Payment statusApple handles App Store billing details for iOS subscriptions. RevenueCat helps us verify subscription access. We do not store card numbers, Apple ID details, or payment credentials. Some legacy web subscriptions may continue through Stripe during our iOS-first transition.
• Technical dataDevice, browser, IP address, cookie, usage, and referral attribution data needed to protect, operate, and improve the service.

We use your personal data to provide the product you signed up for and to keep it safe, useful, and responsive to your goals.

• Create and personalise your training plan, daily coaching, and workout recommendations.
• Operate account access, subscription entitlement checks, progress tracking, and customer support.
• Improve app reliability, safety, product quality, and AI response quality.
• Send service messages, support responses, and important product or policy updates.

24/7 Fit does not connect to Apple Health or CareKit, and does not read from or write to HealthKit data. Your plan is personalised only from the fitness details, limitations, and workout activity you enter directly in the app.

We rely on trusted service providers to run 24/7 Fit. They process data only for the purposes described here and under appropriate contractual safeguards.

• FirebaseAuthentication, database storage, and app infrastructure.
• Anthropic ClaudeAI plan generation, coach chat, injury intake, and daily insight generation.
• RevenueCat and AppleiOS subscription entitlement verification and App Store billing.
• VercelHosting, edge delivery, application logs, and infrastructure monitoring.
• StripeLegacy web subscription processing where still applicable.

We keep personal data while your account is active or as needed to provide the service. If you request deletion, we will delete or anonymise personal data within 30 days of receiving your request, except for records we must keep for legal, accounting, tax, fraud-prevention, or dispute-resolution purposes.

You can ask us to access, correct, export, restrict, object to, or delete your personal data by emailing liam@the247fit.app. We may need to verify your identity before acting on sensitive account requests.

We use cookies and local storage for login sessions, language preference, app state, security, analytics, product improvement, and creator referral attribution when you arrive through an invite link. You can control cookies through your browser settings, but some features may not work without essential storage.

We do not sell your personal data to advertisers or data brokers.

If UK GDPR or similar privacy laws apply, we process your data on the basis of contract performance, legitimate interests, consent where required, and legal obligations. Our providers may process data outside your country, and we use appropriate safeguards where required.

For privacy questions or account requests, email liam@the247fit.app.