Support

Need help with your account, subscription, plan, or coach support? Here is how to reach 24/7 Fit support.

Support page: May 2026

1

Contact support

For help with 24/7 Fit, email liam@the247fit.app. We aim to respond within 2 business days.

  • Use your account emailIf your request is about your account, subscription, progress, or data, email us from the address linked to your 24/7 Fit account where possible.
  • Include the detailsTell us what happened, which device you are using, and any screenshots or error messages that help us understand the issue.
2

Account help

We can help with login issues, onboarding problems, profile updates, plan access, and account deletion requests.

3

Subscriptions and refunds

24/7 Fit is primarily offered as an iOS subscription through the App Store. Apple manages App Store billing, subscription cancellation, and refund decisions.

  • Cancel a subscriptionManage or cancel App Store subscriptions in your Apple account subscription settings.
  • Request a refundFor App Store purchases, request a refund through Apple Report a Problem. For legacy web billing questions, email support and include the charge date and purchase platform.
4

Plan and coach issues

If your plan does not generate, your workout schedule looks wrong, or your coach gives an unexpected response, send us the details so we can investigate.

  • Include your goal, training days, any injuries or limitations, and where in the app the issue appeared.
  • Do not use AI-supported coach guidance for emergencies or medical diagnosis. If something feels unsafe, stop training and speak with a qualified professional.
5

Privacy and data requests

For data access, correction, export, restriction, objection, or deletion requests, email liam@the247fit.app. We may need to verify your identity before acting on sensitive account requests.

Support | 24/7 Fit