Refund Policy

24/7 Fit is primarily sold as an iOS subscription through the App Store. Refund eligibility depends on where you purchased and the policies of the billing provider.

Apple controls App Store payments and refunds. If you subscribed through Apple, request a refund through Apple Report a Problem or your Apple account purchase history. Apple decides whether a refund is granted.

Some older web subscriptions may continue through Stripe during our transition to an iOS-first product. For a Stripe billing issue, email us with your account email, charge date, and a short description of the issue.

• Duplicate charges, accidental web purchases, or entitlement problems caused by our systems.
• Technical issues that prevent access to paid features after reasonable troubleshooting.
• Requests submitted with enough account and billing detail for us to verify the charge.

• Unused time after cancellation, unless the billing provider or applicable law requires otherwise.
• Dissatisfaction with AI-generated fitness recommendations after the service has been used.
• Charges controlled by Apple, because those must be handled directly through Apple.

For refund support, email liam@the247fit.app from the email address on your account. Include your purchase platform, charge date, and what happened.